Maria Cecilia Terrones, Founder and CEO

Claudia Armstrong, PE, brings an engineering mindset to executive leadership at Beyond Excellence, blending strategic thinking with a deep commitment to delivering high-quality care to the individuals the organization serves.

As Chief Operating Officer, Claudia is responsible for the day-to-day operational leadership of the organization. She ensures that systems and processes run smoothly, creating an environment where both staff and individuals are supported with professionalism and care.

She plays a key role in strategic planning, operational oversight, and the implementation of best practices—driving high standards of service across the organization. Her focus on efficiency and quality enables Beyond Excellence to thrive in a dynamic and competitive landscape.

Claudia is committed to operational excellence, ensuring that every facet of the organization aligns with its mission and values.

"You gain strength, courage, and confidence by every experience in which you really stop to look fear in the face. You must do the things you think you cannot do."

― Eleanor Roosevelt

Diego plays a critical role in overseeing and supporting the organization's Richmond area providers, as well as managing the day-to-day operations of the Day Center. In addition to his supervisory responsibilities, Diego is a certified Therapeutic Options trainer, equipping staff with the tools they need to deliver effective care. Known for his hands-on approach and dedication, Diego is always available to offer guidance and support where needed, ensuring the organization operates efficiently.

Diego’s passion for the field is driven by his commitment to helping those who cannot help themselves, and his leadership reflects his deep dedication to making a positive impact on the lives of others.

Outside of work, Diego enjoys exploring new restaurants, bowling, and watching movies. He is also an avid consumer of motivational content.

"No matter how cool, talented, educated, or rich you think you are, how you treat people tells all. Integrity is everything."

— unknown

Saira serves as the Executive Assistant, helping keep things organized, running smoothly, and on track. She supports leadership with scheduling, communication, project follow-through, and making sure important tasks don’t fall through the cracks. Saira brings a strong background in compliance, quality assurance, and day-to-day operations, which helps her stay one step ahead and keep the office moving efficiently.

Saira's proactive approach and commitment to clear communication ensure that staff, individuals, and leadership remain supported and connected.

A passionate advocate at heart, Saira continues to prioritize person-centered practices in all aspects of her work. She strives to uplift the individuals served by the agency by promoting self-advocacy, respect, and meaningful engagement.

Outside of work, Saira enjoys spending time with her family and pets and finds peace in outdoor activities like fishing, which help her stay grounded and recharged.

“The oak fought the wind and was broken; the willow bent when it must and survived.” – Robert Jordan

Rachel plays a key role in reviewing monthly documentation from providers, attending Individualized Service Plan (ISP) meetings, and participating in audits to ensure compliance and quality of care. She is passionate about contributing to an agency that supports individuals with disabilities in achieving greater independence, and she values the personal connections fostered when providers bring individuals to visit the office.

Outside of work, Rachel enjoys participating in a competitive pool league, where she has previously competed in championship rounds in Las Vegas. She also enjoys spending time with her family and engaging in outdoor activities.

"You can take the girl out of Texas, but not the Texas out of the girl."  

— Janine Turner

Chase serves as the PCR Documentation Coordinator, supporting the Person-Centered Review (PCR) process under the DBHDS IDD/DD Waiver. In this role, he is responsible for reviewing, organizing, and maintaining comprehensive documentation related to waiver services. They ensure that all materials align with regulatory requirements and best practices in person-centered care. By facilitating accurate and timely documentation, Chase contributes to the quality assurance process and helps uphold the standards set by DBHDS for individuals receiving developmental disability services. 

Motivated by a commitment to the care and support of our clients, Chase takes pride in being part of a team that makes a positive impact on individuals' lives. He values the importance of fostering a supportive and organized work environment, recognizing that this contributes to the high-quality service we provide.

Outside of work, Chase enjoys reading, hiking, and watching films, reflecting his appreciation for both literature and the outdoors. He is dedicated to personal development and aspires to expand his horizons through travel. A culinary enthusiast, his favorite dish is lasagna. Chase favors the color navy blue and finds inspiration in the sounds of R&B and classic rock music.

"Don't start chasing applause and acclaim. That way lies madness."

— Ron Swanson (Nick Offerman)

Geethani is the Day Center Coordinator, where she plays a crucial role in supporting the operational efficiency of the center. With her strong organizational skills, she manages administrative tasks, including scheduling appointments, maintaining records, and coordinating communications among staff, individuals, and families. Geethani is committed to ensuring a smooth and welcoming environment that enhances the overall experience for all involved.

Her attention to detail and proactive approach enable her to effectively assist in program planning and resource allocation, contributing to the successful execution of daily activities. Geethani’s friendly demeanor and strong interpersonal skills allow her to build positive relationships with participants and their families, fostering a supportive community atmosphere.

Outside of her professional responsibilities, Geethani enjoys spending time with family and friends, engaging in community events, and exploring new interests. Her dedication to service and passion for helping others make her a valuable asset to the Day Center team.